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TEACHING MATERIALS

Blue ocean pedagogical materials, used in nearly 3,000 universities and in almost every country in the world, go beyond the standard case-based method. Our multimedia cases and interactive exercises are designed to help you build a deeper‚Äč understanding of key blue ocean concepts, from blue ocean strategy to nondisruptive creation, developed by world-renowned professors¬†Chan Kim and Ren√©e Mauborgne. Currently, with over 20 Harvard bestselling cases.

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WAWA

Wawa: Retailing Reinvented Through Blue Ocean Strategy

Author(s): KIM, W. Chan, MAUBORGNE, Renée, OLENICK, Michael

Case study trailer

Summary

Customers are gaga for Wawa, the restaurant / convenience store / gas station that inspires people to tattoo the firm’s logo. Founded in 1803, Wawa morphed over time from an iron foundry to a textile mill, to a dairy farm, dairy delivery business, grocery store, then convenience store. Dark clouds descended with the 2008 financial crisis. As competitors converged on Wawa, management recognized the need for a new direction. After the CEO asked his executives to review a selection of business books, they chose Blue Ocean Strategy to redefine industry boundaries, shifting away from the red ocean of competition to a blue ocean of differentiation and low cost. By 2017 Wawa was the 34th largest private company in the US, with 625 million customers and sales of $10.5 billion. Wawa serves 222 million cups of coffee a year and 105 million hoagie sandwiches. Where the average 7-Eleven convenience store grosses $30,000-$35,000 per week, Wawa averages $116,000. It used Blue Ocean Shift to achieve breakout success and thrive for a decade after its strategic pivot.

The case comes with a teaching note and firsthand video interview of Howard Stoeckel, Vice Chairman and former CEO of Wawa.

It is also available in Chinese.

Case Study

English: HBSP | Case Centre | INSEAD

Chinese: Case Centre | INSEAD

Teaching Note

English: HBSP | Case Centre | INSEAD

Video

English, Chinese: Available to download for free in the Educators’ Space