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IDENTIFYING THE THREE TIERS OF NONCUSTOMERS IN YOUR INDUSTRY

The three tiers of noncustomers framework helps you identify soon-to-be noncustomers, refusing noncustomers and unexplored noncustomers. Identifying the commonalities across or within the tiers, can create the greatest new demand.

Check out Chapter 9 of BLUE OCEAN SHIFT to learn how to identify your noncustomers

Blue Ocean Sprint

The official online course to learn the essentials of blue ocean strategy and shift.

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Blue Ocean Strategy Practitioner Program

Blue Ocean Strategy Practitioner Program

Join the ranks of elite blue ocean strategy practitioners with our globally recognized program.